More Difficulties in Claiming Overtime

In a previous post, I wrote about the work ethic in Japan and how it can be difficult to go home early and take holiday. Today, I’ve made some surprising discoveries about how my company operates.

Every month, I fill out an overtime sheet, writing down the hours that I’ve worked each day. Today, my boss came over and asked me what I was doing in the second week of last month. My overtime sheet stated that I had worked extra hours during those days. I told him that I had no idea and that I couldn’t remember. When I leave the office, I make a note of the time I leave. I don’t make a note of what I’m doing.

It turns out that my boss has been filling out his own excel spreadsheet for the past year that I have been working with him. For every day that I claim overtime, he has to write the reason why I’m working overtime. Every manager in the company has to do this. I couldn’t believe it, he’s been doing this for a year, and this is the first that I know about it! No wonder he gave me a funny look the first time I handed in my overtime sheet. Compared to other people who work the same hours as me or longer, I think I must be claiming much more.

On first inspection, there might be an argument that this is a good thing. If managers are told to report the reason for overtime, they might encourage their workers to go home when there’s nothing to report, and think carefully about why their workers are still in the office.

In reality, managers are just going to pass this responsibility on to the workers. This has happened to me. Every day, I’m going to write down exactly why I’m still in the office. I think that my colleagues, and the typical Japanese worker, will find it more difficult to claim overtime if they have to say why every time. If they’re still in the office simply because their boss hasn’t gone home yet, they definitely won’t claim. They will also worry about their manager coming over and saying, “Why were you here until 10pm working on this? Why didn’t you finish earlier?”

If Japan is going to address the working hours issue, the first thing that must be done is to face up to the facts. Working hours should be logged impartially by a third party. Making a worker log them himself/herself is bad enough. Making the workers write down why is even worse.

(Photo taken by inoc)

Applause for the New Employee

I've posted before on how hard Japanese people work, and how you find yourself in an environment where you are encouraged and supported to do so. It all starts on the first day, when you are fully indoctrinated into the company...

As you can imagine, I was quite nervous on my first day at this company last year. It started with a private chat with one of the more senior members of the company. He and I sat opposite each other in the middle of one of the large meeting rooms. It was the first time that my company had hired a westerner and he was very curious about me. He asked me all of the questions that I had already answered at the interviews – “Why did you come to Japan?”, “Why did you apply to this company?” etc. I must have given some good answers because he has been very friendly to me ever since. Whenever he passes my area of the office, he comes by and asks me how it’s going, how I am, and says “Gambatte!” with a big grin and slaps me on the shoulders.

After this informal chat, I was given a tour of the office and introduced to each department. Two new employees joined today and the same thing happened to them. A member of HR guides you round and introduces each department and its boss. Everyone in that department will stop what they are doing, stand up straight and face the new employee. The new employee then says, “My name is …. I have been recruited to the …. department. Yoroshiku Onegaishimasu.” He then bows and everyone bows in response.

I hadn’t anticipated the tour, but when it happened it was similar to normal introductions in Japan; a bow instead of a handshake and a few standard words and phrases. What I hadn’t anticipated, was the applause that followed! I found it flattering and embarrassing. In my arrogance, I suspected that it might be due to my nationality. I immediately said thank you and put up my hands to petition them to stop! I have since discovered, after the arrival of many new employees, that it had nothing to do with my nationality. Everyone gets applause and this happened today too. I should have just smiled and accepted the welcome.

After the tour of the departments, I was taken into the palatial section of the office that houses the executives. There are five executives in the company and their offices occupy the same floor space as 100 normal workers. They enjoy a lot of privileges and exercise complete and absolute control over the company. Almost nothing is done without their approval or design. The conversations that I had with each of them went well since I knew what they wanted to hear. Every employee I met that day wanted to hear the same thing: an introduction and a promise to work very hard for the company. They wanted to hear that I would join the team and be part of the collective.